为什么机器使用Active Directory时Mac OS X软件更新无法工作？

我公司的IT部门主要是Windows操作系统，为了更安全起见，他们正在改变Macintosh电脑login到我们内部networking的方式，以便他们像使用Windows一样使用Active Directory。

我已经在我的Mac上获得了pipe理权限，并且能够完成我以前在软件安装authentication方面所能做的大部分工作。

但是，有一个问题：“软件更新”function不起作用。 发生什么事情是，当我试图让苹果电脑执行从苹果菜单的软件更新，正常的窗口出现列出什么必须更新; 我可以select要更新的内容，然后单击“更新”button，但没有任何反应。

它不要求像过去一样的authentication，计算机不会执行任何下载或安装（它有时会要求我同意iTunes的许可协议）。

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我可以单独下载更新并安装，没有任何问题，但自动更新失败。 我宁愿使用像以前一样的软件更新菜单项：它更方便。

有关如何解决这个问题的任何build议？

编辑2009年11月19日，10：09 EST：我已经发布这个问题到苹果Mac OS X雪豹支持论坛 。

编辑2009年11月19号，12:39 EST：是的，terminal命令“sudo softwareupdate –install –all”确实工作。 我想避免这种情况，因为我的同事通常在Mac上不舒服。

我也试过Chealionbuild议删除“〜/ Library / Preferences / com.apple.SoftwareUpdate.plist”和“/Library/Preferences/com.apple.SoftwareUpdate.plist”，软件更新仍然失败。

但是，我确实在控制台中获取了诊断消息（见下文）。 我删除了MS Office Package Receipts并检查了suhelperd（Software Update Helper Daemon？）; 似乎suhelperd崩溃，这解释了为什么它不工作。 我已经向Apple提交了一个错误报告（radar：// 7408619）。

以下是控制台诊断消息：

11/19/09 12:36:44 PM com.apple.suhelperd[66829] terminate called after throwing an instance of 'NSException' 11/19/09 12:36:47 PM com.apple.launchd[1] (com.apple.suhelperd[66829]) Job appears to have crashed: Abort trap 11/19/09 12:36:48 PM com.apple.ReportCrash.Root[66830] 2009-11-19 12:36:48.275 ReportCrash[66830:2703] Saved crash report for suhelperd[66829] version ??? (???) to /Library/Logs/DiagnosticReports/suhelperd_2009-11-19-123648_localhost.crash 11/19/09 12:36:54 PM com.apple.launchd[1] (com.apple.suhelperd) Throttling respawn: Will start in 1 seconds 11/19/09 12:36:55 PM com.apple.suhelperd[66836] terminate called after throwing an instance of 'NSException' 11/19/09 12:36:55 PM com.apple.launchd[1] (com.apple.suhelperd[66836]) Job appears to have crashed: Abort trap 11/19/09 12:36:56 PM com.apple.ReportCrash.Root[66830] 2009-11-19 12:36:56.017 ReportCrash[66830:2f03] Saved crash report for suhelperd[66836] version ??? (???) to /Library/Logs/DiagnosticReports/suhelperd_2009-11-19-123655_localhost.crash 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_automator.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_automator_workflow.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_autoupdate.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_clipart.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_core.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_dock.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_entourage.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_entourage_help_std.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_equationeditor.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_errorreporting.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_excel.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_excel_help_std.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_fonts.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_graph.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_helpviewer.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_launch.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_ooxml.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_orgchart.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_powerpoint.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_powerpoint_help_std.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_brazilian.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_danish.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_dutch.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_english.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_finnish.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_french.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_german.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_italian.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_japanese.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_norwegian.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_portuguese.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_spanish.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_swedish.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_required.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_silverlight.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_sounds.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_word.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_word_help_std.pkg 11/19/09 12:37:26 PM com.apple.suhelperd[66839] terminate called after throwing an instance of 'NSException' 11/19/09 12:37:26 PM com.apple.launchd[1] (com.apple.suhelperd[66839]) Job appears to have crashed: Abort trap 11/19/09 12:37:26 PM com.apple.ReportCrash.Root[66830] 2009-11-19 12:37:26.929 ReportCrash[66830:2b07] Saved crash report for suhelperd[66839] version ??? (???) to /Library/Logs/DiagnosticReports/suhelperd_2009-11-19-123726_localhost.crash 

这里是suhelperd崩溃报告：

 Process: suhelperd [66839] Path: /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/Resources/suhelperd Identifier: suhelperd Version: ??? (???) Code Type: X86-64 (Native) Parent Process: launchd [1] Date/Time: 2009-11-19 12:37:26.473 -0500 OS Version: Mac OS X 10.6.2 (10C540) Report Version: 6 Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Application Specific Information: abort() called *** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[NSCFArray objectAtIndex:]: index (0) beyond bounds (0)' *** Call stack at first throw: ( 0 CoreFoundation 0x00007fff859a9444 __exceptionPreprocess + 180 1 libobjc.A.dylib 0x00007fff8787e0f3 objc_exception_throw + 45 2 CoreFoundation 0x00007fff859a9267 +[NSException raise:format:arguments:] + 103 3 CoreFoundation 0x00007fff859a91f4 +[NSException raise:format:] + 148 4 Foundation 0x00007fff855da080 _NSArrayRaiseBoundException + 122 5 Foundation 0x00007fff8553cb81 -[NSCFArray objectAtIndex:] + 75 6 Admin 0x00007fff8107920e +[User(UserPrivate) _userWithInfo:attributes:] + 71 7 Admin 0x00007fff81080d6b +[User findUserByID:searchParent:] + 404 8 suhelperd 0x0000000100001274 0x0 + 4294972020 9 suhelperd 0x0000000100002240 0x0 + 4294976064 10 suhelperd 0x00000001000053b1 0x0 + 4294988721 11 suhelperd 0x00000001000044b3 0x0 + 4294984883 12 suhelperd 0x0000000100004154 0x0 + 4294984020 13 libSystem.B.dylib 0x00007fff83eb60d8 mach_msg_server + 357 14 suhelperd 0x00000001000036eb 0x0 + 4294981355 15 suhelperd 0x0000000100002a1f 0x0 + 4294978079 16 suhelperd 0x0000000100001080 0x0 + 4294971520 ) Thread 0 Crashed: Dispatch queue: com.apple.main-thread 0 libSystem.B.dylib 0x00007fff83e86fe6 __kill + 10 1 libSystem.B.dylib 0x00007fff83f27e32 abort + 83 2 libstdc++.6.dylib 0x00007fff873cf5d2 __tcf_0 + 0 3 libobjc.A.dylib 0x00007fff87881d29 _objc_terminate + 100 4 libstdc++.6.dylib 0x00007fff873cdae1 __cxxabiv1::__terminate(void (*)()) + 11 5 libstdc++.6.dylib 0x00007fff873cdb16 __cxxabiv1::__unexpected(void (*)()) + 0 6 libstdc++.6.dylib 0x00007fff873cdbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0 7 libobjc.A.dylib 0x00007fff8787e192 object_getIvar + 0 8 com.apple.CoreFoundation 0x00007fff859a9267 +[NSException raise:format:arguments:] + 103 9 com.apple.CoreFoundation 0x00007fff859a91f4 +[NSException raise:format:] + 148 10 com.apple.Foundation 0x00007fff855da080 _NSArrayRaiseBoundException + 122 11 com.apple.Foundation 0x00007fff8553cb81 -[NSCFArray objectAtIndex:] + 75 12 com.apple.framework.Admin 0x00007fff8107920e +[User(UserPrivate) _userWithInfo:attributes:] + 71 13 com.apple.framework.Admin 0x00007fff81080d6b +[User findUserByID:searchParent:] + 404 14 suhelperd 0x0000000100001274 0x100000000 + 4724 15 suhelperd 0x0000000100002240 0x100000000 + 8768 16 suhelperd 0x00000001000053b1 0x100000000 + 21425 17 suhelperd 0x00000001000044b3 0x100000000 + 17587 18 suhelperd 0x0000000100004154 0x100000000 + 16724 19 libSystem.B.dylib 0x00007fff83eb60d8 mach_msg_server + 357 20 suhelperd 0x00000001000036eb 0x100000000 + 14059 21 suhelperd 0x0000000100002a1f 0x100000000 + 10783 22 suhelperd 0x0000000100001080 0x100000000 + 4224 Thread 1: Dispatch queue: com.apple.libdispatch-manager 0 libSystem.B.dylib 0x00007fff83e51bba kevent + 10 1 libSystem.B.dylib 0x00007fff83e53a85 _dispatch_mgr_invoke + 154 2 libSystem.B.dylib 0x00007fff83e5375c _dispatch_queue_invoke + 185 3 libSystem.B.dylib 0x00007fff83e53286 _dispatch_worker_thread2 + 244 4 libSystem.B.dylib 0x00007fff83e52bb8 _pthread_wqthread + 353 5 libSystem.B.dylib 0x00007fff83e52a55 start_wqthread + 13 Thread 2: 0 libSystem.B.dylib 0x00007fff83e529da __workq_kernreturn + 10 1 libSystem.B.dylib 0x00007fff83e52dec _pthread_wqthread + 917 2 libSystem.B.dylib 0x00007fff83e52a55 start_wqthread + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x00007fff707d7298 rcx: 0x00007fff5fbff868 rdx: 0x0000000000000000 rdi: 0x0000000000010517 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff880 rsp: 0x00007fff5fbff868 r8: 0x00007fff707da9e0 r9: 0x0000000000000063 r10: 0x00007fff83e83026 r11: 0x0000000000000202 r12: 0x00007fff85a2dca1 r13: 0x0000000000000000 r14: 0x00007fff70bea228 r15: 0x00007fff5fbffb10 rip: 0x00007fff83e86fe6 rfl: 0x0000000000000202 cr2: 0x00007fff70e3afd0