Exchange 5.6.0错误 – 退回包含从未打算接收电子邮件的电子邮件地址

我有一个与我的Exchange服务器有点奇怪的问题。

交换环境如下

  • Exchange 2010是主邮件服务器(已安装CAS,HT,MBangular色)
  • Exchange 2003仍在服务公用文件夹function/将主要服务器closures的情况下将捕获任何电子邮件
  • Exchange 2003从Vamsoft ORF进行邮件过滤
  • 主Exchange使用Exchange Server Toolbox进行垃圾邮件过滤
  • 如果其他服务器发生故障,我们有一个辅助MX指向我们的ISP服务器

我至less有两个人用5.6.0 NDR( 电子邮件系统在处理这个消息时有问题,不会再尝试传递这个消息 )给我发一封邮件,会打电话给用户1)。 问题在于电子邮件帐户似乎受到影响,完全与电子邮件无关。

实例一

用户从Exchange Server获取NDR,指出邮件无法传递给用户1,因为系统在处理该邮件时出现问题(5.6.0)。 这里奇怪的是用户没有给用户1发电子邮件,他们的电子邮件地址也没有包含在对话中。 用户不是用户1的代表。

实例二

一个不同的用户在试图向用户1发送电子邮件时得到一个NDR,指出该电子邮件不能被传送到两个不涉及该电子邮件的地址。 一旦电子邮件地址是内部的,另一个是外部的。 服务器日志显示不显示不同用户的帐户或用户1的帐户尝试通过电子邮件发送NDR的帐户。

通过Googlesearch让我没有答案。 如果有人知道可能会发生什么,我真的很感激帮助。 这两种情况之间唯一的共同点是用户1被卷入。

示例NDR(实例2)

Delivery has failed to these recipients or groups: [email protected] The e-mail system had a problem processing this message. It won't try to deliver this message again. Diagnostic information for administrators: Generating server: externalorg.com [email protected] #< #5.6.0 smtp;554-5.6.0 Corrupt message content 554 5.6.0 STOREDRV.Deliver.Exception:ConversionFailedException; Failed to process message due to a permanent exception with message Content conversion: Corrupt summary TNEF content. ConversionFailedException: Content conversion: Corrupt summary TNEF content.> #SMTP# Original message headers: Received: from externalorg.com (10.240.187.152) by mailserver.externalorg.com (10.240.187.175) with Microsoft SMTP Server id 14.1.218.12; Mon, 22 Apr 2013 10:24:05 -0400 Received: from externalorg.com (127.0.0.1) id hel40a0171sv for <[email protected]>; Mon, 22 Apr 2013 10:24:05 -0400 (envelope-from <[email protected]>) Received: from SGCHC-VM1 ([10.240.187.155]) by externalorg.com (SonicWALL 7.3.3.5225) with SMTP; Mon, 22 Apr 2013 10:24:05 -0400 X-Spam-Flag: NO X-Envelope-From: [email protected] Return-Path: <[email protected]> Received: from mailserver.internal.com (mailserver.internal.com [XX.XX.XX.XX] (may be forged)) by mailserver.externalorg.com (8.13.6/8.13.1) with ESMTP id r3MEKXSZ022398 for <[email protected]>; Mon, 22 Apr 2013 10:20:40 -0400 X-Process: ESTProcessDone Received: from mailserver.internal.com ([::1]) by mailserver.internal.com ([::1]) with mapi id 14.02.0328.009; Mon, 22 Apr 2013 10:20:12 -0400 Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: base64 From: Andrew Lee <[email protected]> To: Intended Recipient <[email protected]> CC: CC'd Recipient <[email protected]>, CC'd Recipient 2 <[email protected]> Subject: E-mail Subject Thread-Topic: E-mail Subject Thread-Index: Ac4/ZHxWtkrvSmNBRGqAJRSzwwi+UA== Date: Mon, 22 Apr 2013 10:20:12 -0400 Message-ID: <[email protected]> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: <[email protected]> MIME-Version: 1.0 X-Originating-IP: [10.0.12.245] X-CSC: 0 X-CHA: v=2.0 cv=erhoOPVX c=1 sm=1 a=k0VIoRiYxUMh6u6gEgVkiA==:17 a=x53dPfel6-oA:10 a=xqWC_Br6kY4A:10 a=WD2BLewFzigA:10 a=yMhMjlubAAAA:8 a=SSmOFEACAAAA:8 a=M0gbf96hAAAA:8 a=-6-XvkMfAAAA:8 a=NDS3pNQkAAAA:8 a=roYoVj6sLU96OE0orLQA:9 a=yPGI6Zi_0VQA:10 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=frz4AuCg-hUA:10 a=tXsnliwV7b4A:10 a=8hAFxE-LPOcA:10 a=fU_8NNzUAV1fr42A:21 a=k0VIoRiYxUMh6u6gEgVkiA==:117 X-WHL: SLR X-Mlf-KeyWords: assignments,research X-Mlf-Language-Detected: NoLanguageFilter_english X-Mlf-Connecting-IP: XX.XX.XX.XX X-Mlf-Country-Code: CA X-Mlf-Threat: nothreat X-Mlf-Threat-Detailed: nothreat;none;none;none X-Mlf-UniqueId: i201304221424050009667 

将反垃圾邮件软件(Exchange Server Toolbox)更新到最新版本后,此问题不再存在。 我们已经testing了一个多月,没有经常出现的问题