Windows Update上的8E5E03FE失败

两个更新不断失败，错误代码为8E5E03FE; 下载文件并直接安装它们没有任何区别。

WindowsUpdate日志说：

2010-10-12 11:22:04:256 1072 284 DnldMgr ************* 2010-10-12 11:22:04:256 1072 284 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp] 2010-10-12 11:22:04:256 1072 284 DnldMgr ********* 2010-10-12 11:22:04:256 1072 284 DnldMgr * Call ID = {619FE112-A4F7-4F16-949D-D5F9864E7B21} 2010-10-12 11:22:04:256 1072 284 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D} 2010-10-12 11:22:04:256 1072 284 DnldMgr * Updates to download = 1 2010-10-12 11:22:04:256 1072 284 Agent * Title = Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB2360131) 2010-10-12 11:22:04:256 1072 284 Agent * UpdateId = {5F433AC8-D5E4-434D-9FE2-DE093BD71661}.103 2010-10-12 11:22:04:256 1072 284 Agent * Bundles 1 updates: 2010-10-12 11:22:04:256 1072 284 Agent * {56745877-75B3-4B52-85F5-6648928A5FF6}.103 2010-10-12 11:22:04:256 1072 284 DnldMgr *********** DnldMgr: New download job [UpdateId = {56745877-75B3-4B52-85F5-6648928A5FF6}.103] *********** 2010-10-12 11:22:04:256 1072 284 DnldMgr * Queueing update for download handler request generation. 2010-10-12 11:22:04:256 1072 284 DnldMgr Generating download request for update {56745877-75B3-4B52-85F5-6648928A5FF6}.103 2010-10-12 11:22:04:757 1072 c70 AU >>## RESUMED ## AU: Download update [UpdateId = {7A2E9485-137C-420E-B5AF-16036AE20EB9}] 2010-10-12 11:22:04:757 1072 c70 AU # WARNING: Download failed, error = 0x8E5E03FE 2010-10-12 11:22:04:757 1072 c70 AU Setting AU scheduled install time to 2010-10-13 10:00:00 2010-10-12 11:22:04:757 1072 c70 AU Successfully wrote event for AU health state:0 2010-10-12 11:22:04:757 1072 c70 AU Currently showing Progress UX client - so not launching any other client 2010-10-12 11:22:04:767 1072 c70 AU Successfully wrote event for AU health state:0 2010-10-12 11:22:04:897 1072 284 Handler Generating request for CBS update 56745877-75B3-4B52-85F5-6648928A5FF6 in sandbox C:\Windows\SoftwareDistribution\Download\0ba8bbf170120e90fad9d6f10a732014 2010-10-12 11:22:04:897 1072 284 Handler Selected payload type is ptExpress 2010-10-12 11:22:04:897 1072 284 Handler UH: DpxRestoreJob returned 0x80070002 2010-10-12 11:22:04:897 1072 284 Handler Detected download state is dsHavePackage 2010-10-12 11:22:15:903 1072 fcc Handler FATAL: CBS called Error with 0x8e5e03fe, 2010-10-12 11:22:15:903 1072 284 Handler FATAL: UH: 0x8e5e03fe: Async stage operation failed in CUHCbsHandler::StageCbsPackage 2010-10-12 11:22:15:913 1072 284 Handler FATAL: Request generation for CBS update complete with hr=0x8e5e03fe and pfResetSandbox=0 2010-10-12 11:22:15:913 1072 284 Handler FATAL: Error source is 106. 2010-10-12 11:22:15:913 1072 284 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x8e5e03fe. 2010-10-12 11:22:15:913 1072 284 DnldMgr Error 0x8e5e03fe occurred while downloading update; notifying dependent calls. 2010-10-12 11:22:15:963 1072 284 Agent ********* 2010-10-12 11:22:15:963 1072 284 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp] 2010-10-12 11:22:15:963 1072 284 Agent ************* 2010-10-12 11:22:15:963 1072 284 Report CWERReporter finishing event handling. (00000000) 2010-10-12 11:22:15:973 1072 284 Report REPORT EVENT: {15F7FF36-61D8-433E-BF05-6435512D8907} 2010-10-12 11:22:04:056-0700 1 161 106 {7A2E9485-137C-420E-B5AF-16036AE20EB9} 100 8e5e03fe AutomaticUpdatesWuApp Failure Content Download Error: Download failed. 2010-10-12 11:22:15:973 1072 c70 AU >>## RESUMED ## AU: Download update [UpdateId = {5F433AC8-D5E4-434D-9FE2-DE093BD71661}] 2010-10-12 11:22:15:973 1072 c70 AU # WARNING: Download failed, error = 0x8E5E03FE 2010-10-12 11:22:15:973 1072 c70 AU ######### 2010-10-12 11:22:15:973 1072 c70 AU ## END ## AU: Download updates 2010-10-12 11:22:15:973 1072 c70 AU ############# 2010-10-12 11:22:15:973 1072 c70 AU Setting AU scheduled install time to 2010-10-13 10:00:00 2010-10-12 11:22:15:973 1072 c70 AU Successfully wrote event for AU health state:0 2010-10-12 11:22:15:973 1072 c70 AU Currently showing Progress UX client - so not launching any other client 2010-10-12 11:22:15:983 1072 c70 AU Successfully wrote event for AU health state:0 2010-10-12 11:22:16:023 1072 284 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2010-10-12 11:22:16:023 1072 284 Report WER Report sent: 7.3.7600.16385 0x8e5e03fe 7A2E9485-137C-420E-B5AF-16036AE20EB9 Download 106 Unmanaged 2010-10-12 11:22:16:023 1072 284 Report CWERReporter finishing event handling. (00000000) 2010-10-12 11:22:16:083 1072 fcc AU Getting featured update notifications. fIncludeDismissed = true 2010-10-12 11:22:16:083 1072 fcc AU No featured updates available. 2010-10-12 11:22:16:834 1072 fcc AU BeginInteractiveInstall invoked for Install 2010-10-12 11:22:16:834 1072 fcc AU Auto-approved 0 update(s) for install (for Ux), installType=0 2010-10-12 11:22:16:834 1072 fcc AU WARNING: BeginInteractiveInstall failed, error = 0x8024000C 2010-10-12 11:22:16:854 1072 ac4 AU AU received handle event 2010-10-12 11:22:16:854 1072 ac4 AU No featured updates notifications to show 2010-10-12 11:22:16:854 1072 ac4 AU UpdateDownloadProperties: 0 download(s) are still in progress. 2010-10-12 11:22:16:854 1072 ac4 AU Triggering Offline detection (non-interactive) 2010-10-12 11:22:16:854 1072 ac4 AU AU setting pending client directive to 'Install Complete Ux' 2010-10-12 11:22:16:854 1072 ac4 AU WARNING: Pending directive, 'Install Complete Ux', is not applicable 2010-10-12 11:22:16:874 1072 ac4 AU Successfully wrote event for AU health state:0 2010-10-12 11:22:16:874 1072 ac4 AU ############# 2010-10-12 11:22:16:874 1072 ac4 AU ## START ## AU: Search for updates 2010-10-12 11:22:16:874 1072 ac4 AU ######### 2010-10-12 11:22:16:884 1072 ac4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4E13F242-5B3D-45D9-A85C-7A5E5A294C81}] 2010-10-12 11:22:16:884 1072 284 Agent ************* 2010-10-12 11:22:16:884 1072 284 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-10-12 11:22:16:884 1072 284 Agent ********* 2010-10-12 11:22:16:884 1072 284 Agent * Online = No; Ignore download priority = No 2010-10-12 11:22:16:884 1072 284 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-10-12 11:22:16:884 1072 284 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2010-10-12 11:22:16:884 1072 284 Agent * Search Scope = {Machine} 2010-10-12 11:22:20:950 1072 284 Agent Update {AEB8AF4D-539A-4E28-97A8-359E093ED07D}.100 is pruned out due to potential supersedence 2010-10-12 11:22:20:950 1072 284 Agent * Added update {7A2E9485-137C-420E-B5AF-16036AE20EB9}.100 to search result 2010-10-12 11:22:20:950 1072 284 Agent * Added update {5F433AC8-D5E4-434D-9FE2-DE093BD71661}.103 to search result 2010-10-12 11:22:20:950 1072 284 Agent * Found 2 updates and 64 categories in search; evaluated appl. rules of 713 out of 1193 deployed entities 2010-10-12 11:22:20:950 1072 284 Agent ********* 2010-10-12 11:22:20:950 1072 284 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-10-12 11:22:20:950 1072 284 Agent ************* 2010-10-12 11:22:20:960 1072 284 Report REPORT EVENT: {F43227A7-E838-453B-A41D-F7CB97D153E9} 2010-10-12 11:22:15:923-0700 1 161 106 {5F433AC8-D5E4-434D-9FE2-DE093BD71661} 103 8e5e03fe AutomaticUpdatesWuApp Failure Content Download Error: Download failed. 2010-10-12 11:22:20:970 1072 c70 AU >>## RESUMED ## AU: Search for updates [CallId = {4E13F242-5B3D-45D9-A85C-7A5E5A294C81}] 2010-10-12 11:22:20:970 1072 c70 AU # 2 updates detected 2010-10-12 11:22:20:970 1072 c70 AU ######### 2010-10-12 11:22:20:970 1072 c70 AU ## END ## AU: Search for updates [CallId = {4E13F242-5B3D-45D9-A85C-7A5E5A294C81}] 2010-10-12 11:22:20:970 1072 c70 AU ############# 2010-10-12 11:22:20:970 1072 c70 AU No featured updates notifications to show 2010-10-12 11:22:20:970 1072 c70 AU Setting AU scheduled install time to 2010-10-13 10:00:00 2010-10-12 11:22:20:970 1072 c70 AU Successfully wrote event for AU health state:0 2010-10-12 11:22:21:060 1072 284 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2010-10-12 11:22:21:060 1072 284 Report WER Report sent: 7.3.7600.16385 0x8e5e03fe 5F433AC8-D5E4-434D-9FE2-DE093BD71661 Download 106 Unmanaged 2010-10-12 11:22:21:060 1072 284 Report CWERReporter finishing event handling. (00000000) 2010-10-12 11:22:21:080 1072 c70 AU Successfully wrote event for AU health state:0 2010-10-12 11:22:21:130 1072 888 AU Getting featured update notifications. fIncludeDismissed = true 2010-10-12 11:22:21:130 1072 888 AU No featured updates available. 2010-10-12 11:22:25:977 1072 284 Report CWERReporter finishing event handling. (00000000)

有任何想法吗？

粗略看一下你的日志，就可以看出这一点：

# WARNING: Download failed, error = 0x8E5E03FE

这似乎是一个参考下载失败，甚至在尝试安装之前。

问题：

什么是失败的更新KBxxxxxx号码？
这是一个特别大或不寻常的更新（例如一个服务包）？
鉴于下载失败，我对你的评论感到惊讶，“下载文件并直接安装并没有什么不同。” 你能详细说明一下吗？

故障排除步骤

在Microsoft知识库中search第一个更新失败的KBxxxxxx号码。
下载该更新。（如果根本无法从这台电脑上下载，你已经确定了networking/防火墙/连接问题，你可以从这个networking上的另一台电脑上下载它吗？从咖啡店？）
通过以pipe理员身份login时运行它来手动安装更新。
报告在这里评论的任何具体的错误信息。

我认为这可能会对您的问题有所帮助： Technet线程 – 错误代码80070002

由于您没有发布任何疑难解答…尝试色域！从我的头顶开始，检查是否被hw或sw防火墙阻止。更新时closuresUAC。尽可能直接连接到互联网（尽可能多地使用旁路交换机和路由器）。您的networking连接是否稳定，线路上有任何“噪音”？你有可能持续的文件传输？转储caching的Windows更新，它可能有损坏的文件。如果可能的话，系统恢复到更新错误开始之前的一天。尝试运行系统文件检查器，它可能会出现错误。运行磁盘碎片整理和Ram＆Hard磁盘检查工具。这是从内部WSUS还是SCCM开始的？检查来源，如果内部…可能在那里。

这些东西应该可以帮助你解决这个问题。