无法安装KB2670838

尝试将IE9的Server 2008 R2 Enterprise更新到IE11。 这是一个VM。

通过我的生活prereq列表我不能得到KB270838安装。

SFC / SCANNOW是干净的。 准备工具是干净的。 冉FixIt，它很干净。 操作系统有最新的更新，除了IE 11和这个补丁。

这是一个干净的安装，我有许多其他人有同样的问题。

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事件日志

 Installation Failure: Windows failed to install the following update with error 0x80070002 

CBS日志

 2016-11-15 12:28:30, Info CBS Failed to find file: x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115\WindowsCodecs.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2016-11-15 12:28:30, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2016-11-15 12:28:30, Info CBS Failed to gather all missing files for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2016-11-15 12:28:30, Info CSI 0000059c@2016/11/15:17:28:30.967 CSI Transaction @0xf6610c0 destroyed 2016-11-15 12:28:30, Error CBS Failed to pre- stage package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2016-11-15 12:28:30, Info CBS Perf: Stage chain complete. 2016-11-15 12:28:30, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2016-11-15 12:28:30, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2016-11-15 12:28:30, Info CBS WER: Generating failure report for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent 2016-11-15 12:28:30, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2016-11-15 12:28:30, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it... 2016-11-15 12:28:30, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it... 2016-11-15 12:28:31, Info CBS Reboot mark refs: 0 

从这个日志我看到下面的文件没有find哪个产生0x80070002，但我不知道这些是下载它们。

x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115\WindowsCodecs.dll

Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492